In a world where support can make all the difference, Maple Services shines as a guiding light for individuals seeking comprehensive community assistance. Arsineh Zakarian, a 54-year-old woman with an Intellectual disability, shares her unique perspective on how Maple’s unwavering support has transformed her life, empowering her to overcome challenges, pursue aspirations, and embrace independence.
Q: Tell us about yourself – your first name, age, and about your disability.
Arsineh: Hi, my name is Arsineh Zakarian, and I’m 54 years old. I have an Intellectual disability, which makes it difficult for me to concentrate and communicate my needs clearly. I’ve been working full-time in a pick-packing warehouse for 37 years. I live with my mother, Ribsema, who supports me with my daily needs.
Q: How do you manage your personal care needs, and what kind of assistance do you require?
Arsineh: My mother is my main support. She helps me with cooking dinner, washing dishes, cleaning, and doing laundry. Since I struggle with concentration, I need someone to guide and repeat steps until I feel comfortable doing them on my own.
Q: How do you balance your physical, mental, and emotional health?
Arsineh: I walk a lot daily, waking up at 4:00 am to walk to the train station and then travel to work. I also use public transport to get around. I plan to join a gym with my support worker, Rana, in a few months.
Q: What are some activities or hobbies you enjoy or would like to try?
Arsineh: I enjoy walking and admiring scenery. I’m looking forward to joining a nearby gym.
Q: How do you define support, and what does it mean to you?
Arsineh: Support is vital to my physical and mental well-being. Without my mother and support worker, I’d struggle with daily tasks and responsibilities.
Q: How do you seek and receive support from others?
Arsineh: I ask my mother or explain my needs to support workers. When I’m at shops, I seek assistance from workers by explaining slowly.
Q: How has support helped you overcome challenges or achieve goals in your life?
Arsineh: With the help of my mother and support worker, I learned the alphabet, improving my confidence and ability to sign my name on paperwork.
Q: How do you measure the impact of support on your well-being and happiness?
Arsineh: Support has made me more confident in going to shops and asking for assistance.
Q: How do you access the community, and what kind of social support do you have or need?
Arsineh: Using public transport requires a support worker’s car for convenience in getting around and carrying purchases.
Q: How has Maple or Maple’s Support Network assisted you on your NDIS Journey?
Arsineh: Maple’s team is informative and attentive. They matched me with a compatible support worker who understood my needs. I’m extremely satisfied with Maple and my support worker.
Through Arsineh’s perspective, we witness the transformative power of community support services provided by Maple. Arsineh’s journey showcases how Maple’s tailored assistance fosters independence, growth, and a deeper connection to life’s opportunities. As we delve into her experiences, it becomes evident that Maple’s commitment to enhancing lives is a beacon of hope for individuals seeking genuine, meaningful support.